Teri joined Central Michigan University’s Global Campus staff for our 2015 In-Service.  What I appreciate about Teri is how closely she worked with us in planning her sessions to incorporate examples that were relevant to our staff.  Our staff really appreciated the wealth of knowledge and experience she brought to share with them. Her presentation received high ratings and really reinforced the importance of customer service and how to achieve service excellence. Jennifer Boyce Program Developer CMU’s Global Campus

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