Changing a culture doesn’t happen overnight. It takes time to get everyone on board and moving in the same direction. Here are six critical areas that must be addressed in order to ensure a more successful implementation of a new culture into the DNA of your organization: COMMUNICATION: The first step is letting everyone […]
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  A change in an organization’s culture doesn’t happen overnight. In fact, experts say it takes 3 to 5 years for a culture change to take effect. In my 30 years of experience working with clients who were trying to make changes to their culture to become more service oriented or quality oriented, I have […]
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