Client Testimonials

Comcast

Teri’s presentation was excellent, concise and can be applied in the real world of business.

Comcast

Karen Goff – Agnes Scott College VP for Student Affairs and Dean of Students

“Thank you, Teri!  It was a great day and you gave all of us some things to consider as we seek to be more intentional about serving our students with excellence.  I am sure our paths will cross again. ”

 

Karen Goff – Agnes Scott College VP for Student Affairs and Dean of Students

Danielle Peckham, Director of Special Projects Spring Independent School District

“The engagement of our entire District has been improved by the impact of “Service Excellence” as introduced by Teri Yanovitch.  Teri led many workshops and presentations for our leadership team over the past year and a half.  Each of these sessions was strategically tailored to fit the needs of our teams and audiences.  Her stories and reliability are both inspiring and educational in delivery.  People are drawn to Teri Yanovitch’s words and wait if possible after the sessions requesting autographs and or wanting simply to speak with her and relate on a personal level.  The evaluations given out reflect high marks for all the sessions we have had; Teri has prepared our team to move forward with creating our own culture of ‘Service Excellence.’ ”

 

Danielle Peckham, Director of Special Projects Spring Independent School District

Tim Hall – President, Mercy College

“Teri, I’m excited to see our development along the path you helped us begin.  Thanks for the strong start.”

 

Tim Hall – President, Mercy College

Lindsay Glass – Mspark: Manager, Account Services

“We are so glad to have had the opportunity to hear and learn from Teri. Her presentation was enjoyable, engaging and informative. She asked questions ahead of time in order to understand the basics of what our company does and with that information, she personalized the presentation to our needs. The group interaction made it fun and exciting. She was a captivating speaker and offered some great ideas. Her suggestions were relevant, practical and served as a great reminder to always exceed client expectations.”

 

Lindsay Glass – Mspark: Manager, Account Services

Andrea Chadis, Senior Manager: Events & Client Programs – HealthcareSource

“You were FANTASTIC!”

 

Andrea Chadis, Senior Manager: Events & Client Programs – HealthcareSource

Dr. Joyce Stewart – Deputy Superintendent

Teri,

You are a hit in Everett Public Schools and employees are starting to use the common language.  I am going to look for every opportunity to bring you back!

Thank you for helping change our culture.

 

Dr. Joyce Stewart – Deputy Superintendent

Stephen Cox, Chief of Strategic Operations – Alliance of Community Health Plans

I have heard nothing but positive reviews. You kept attendees engaged and more importantly thinking critically about service/experience. Many have already talked about how they can bring this back to their organizations and teams. It was probably the highlight of the agenda.

 

Stephen Cox, Chief of Strategic Operations – Alliance of Community Health Plans