Testimonials

Yesterday (the presentation) was wonderful! The whole group was just raving about you all day. I appreciate everything you did for us.

Our committee relies on its speakers to offer a quality program – and you certainly delivered! We fully recognize we would not have such a successful event without the excellent presentations and stimulating discussions provided by talented individuals like you. I think everyone had at least one, if not more, take-away messages that they could implement in their own organizations as soon as they got home. Your contribution to the conference is greatly appreciated.

Teri, You were such a pleasure to work with and our audience loved your presentation!

“I have worked with service consultants for more than 20 years and Teri’s support and dedication is unprecedented.  In June 2017, we completed her portion to a yearlong project that has jump started the amazing service culture for our clinical staff at Oklahoma State University in Tulsa.

Teri’s passion for creating a culture of service excellence is unsurpassed. I cannot thank her enough  for her expertise in making this process a success.”

I have heard nothing but positive reviews. You kept attendees engaged and more importantly thinking critically about service/experience. Many have already talked about how they can bring this back to their organizations and teams. It was probably the highlight of the agenda.

Teri,

You are a hit in Everett Public Schools and employees are starting to use the common language.  I am going to look for every opportunity to bring you back!

Thank you for helping change our culture.

“You were FANTASTIC!”

“We are so glad to have had the opportunity to hear and learn from Teri. Her presentation was enjoyable, engaging and informative. She asked questions ahead of time in order to understand the basics of what our company does and with that information, she personalized the presentation to our needs. The group interaction made it fun and exciting. She was a captivating speaker and offered some great ideas. Her suggestions were relevant, practical and served as a great reminder to always exceed client expectations.”