Tim Hall – President, Mercy College

“Teri, I’m excited to see our development along the path you helped us begin.  Thanks for the strong start.”


Danielle Peckham, Director of Special Projects Spring Independent School District

“The engagement of our entire District has been improved by the impact of “Service Excellence” as introduced by Teri Yanovitch.  Teri led many workshops and presentations for our leadership team over the past year and a half.  Each of these sessions was strategically tailored to fit the needs of our teams and audiences.  Her stories and reliability are both inspiring and educational in delivery.  People are drawn to Teri Yanovitch’s words and wait if possible after the sessions requesting autographs and or wanting simply to speak with her and relate on a personal level.  The evaluations given out reflect high marks for all the sessions we have had; Teri has prepared our team to move forward with creating our own culture of ‘Service Excellence.’ ”


Karen Goff – Agnes Scott College VP for Student Affairs and Dean of Students

“Thank you, Teri!  It was a great day and you gave all of us some things to consider as we seek to be more intentional about serving our students with excellence.  I am sure our paths will cross again. ”



Teri’s presentation was excellent, concise and can be applied in the real world of business.