by TeriYanovitch | Jun 10, 2021 | Corporate, Customer Service, Financial, Healthcare, Hospitality, Non-Profit, Retail, Tips & Tools, Uncategorized
1. Share your vision of what exceptional service looks like for your department. 2. Show enthusiasm and energize others with your commitment to Service Excellence. 3. Exhibit a sense of urgency in achieving goals and objectives. 4. Encourage teamwork within your...
by TeriYanovitch | May 20, 2021 | Corporate, Customer Service, Financial, Healthcare, Hospitality, Non-Profit, Retail, Tips & Tools, Uncategorized
This weekend my husband and I went out to eat at two of our favorite restaurants. Both restaurants are very popular; one is a pizza place and the other is a breakfast diner. This weekend was no exception to their popularity as both were filled to capacity when we...
by TeriYanovitch | May 6, 2015 | Customer Service, Higher Education
Public higher education is at a crossroads. The fact that barely over 50 % of the students enrolled at a four year university today will cross the graduation stage with a diploma in six years is astounding. Student loans are soaring with students taking out...
