(407) 415-7765 ty@retainloyalcustomers.com
Teri Yanovitch | Retain Loyal Customers
  • About
    • Biography
    • Our Approach
    • Client List
    • Testimonials
  • Keynotes & Workshops
    • Book Teri
  • Consulting
  • Higher Education Retention
    • Higher Education Process Improvement
    • Higher Education Keynotes
    • Higher Education Workshops
    • Higher Education Consulting
    • Higher Education Blog
  • Blog
  • Contact
Select Page

Back to School First Impressions

by TeriYanovitch | Aug 21, 2019 | Customer Service, Elementary and High School, Higher Education, Tips & Tools

  All levels of schools from Pre-K to College began classes last week. Both students and parents were either wowed and delighted by the organized systems in place and the treatment they received from the staff or they became frustrated, disappointed, and maybe...

Higher Ed: True Service Comparisons for Success

by TeriYanovitch | Feb 28, 2018 | Customer Service, Higher Education

Many colleges are starting to host Open House Days for students that have been accepted for admission to their school and also inviting students who are still deciding on which school to choose. Most higher ed institutions are thinking about how they are being...

It’s Not About the Parent’s Experience

by TeriYanovitch | Sep 2, 2014 | Customer Service, Higher Education

This week I was on several college and university campuses as the first week of school was getting under way for the year. It was hard not to miss the many parents that were wistfully watching their young son or daughter get settled in their living residences and...
(c) 2023 | T. A. Yanovitch, Inc.
Site designed and hosted by W3C Web Services