by TeriYanovitch | Aug 21, 2019 | Customer Service, Elementary and High School, Higher Education, Tips & Tools
All levels of schools from Pre-K to College began classes last week. Both students and parents were either wowed and delighted by the organized systems in place and the treatment they received from the staff or they became frustrated, disappointed, and maybe...
by TeriYanovitch | Feb 28, 2018 | Customer Service, Higher Education
Many colleges are starting to host Open House Days for students that have been accepted for admission to their school and also inviting students who are still deciding on which school to choose. Most higher ed institutions are thinking about how they are being...
by TeriYanovitch | Sep 2, 2014 | Customer Service, Higher Education
This week I was on several college and university campuses as the first week of school was getting under way for the year. It was hard not to miss the many parents that were wistfully watching their young son or daughter get settled in their living residences and...