(407) 415-7765 ty@retainloyalcustomers.com
Teri Yanovitch | Retain Loyal Customers
  • About
    • Biography
    • Our Approach
    • Client List
    • Testimonials
  • Keynotes & Workshops
    • Book Teri
  • Consulting
  • Higher Education Retention
    • Higher Education Process Improvement
    • Higher Education Keynotes
    • Higher Education Workshops
    • Higher Education Consulting
    • Higher Education Blog
  • Blog
  • Contact
Select Page

Why Service Excellence in Higher Education Can Fail

by TeriYanovitch | Oct 2, 2018 | Customer Service, Elementary and High School, Higher Education, Uncategorized

The number one reason why an initiative focused on creating a culture of Service Excellence is not as successful in a college/university as it could be is: Senior Leadership Commitment. There is an old fable about a Pig and a Chicken walking down the road. The Chicken...
(c) 2023 | T. A. Yanovitch, Inc.
Site designed and hosted by W3C Web Services