by TeriYanovitch | May 6, 2015 | Customer Service, Higher Education
Public higher education is at a crossroads. The fact that barely over 50 % of the students enrolled at a four year university today will cross the graduation stage with a diploma in six years is astounding. Student loans are soaring with students taking out...
by TeriYanovitch | Nov 14, 2014 | Higher Education
“Look on my Works, ye Mighty, and despair?” So goes Shelley’s famous warning to pretensions of greatness and hubris. One cannot help but recall Shelley’s celebrated sonnet when listening to the intractable positions taken by many stakeholders in Higher Ed....
by TeriYanovitch | Sep 2, 2014 | Customer Service, Higher Education
This week I was on several college and university campuses as the first week of school was getting under way for the year. It was hard not to miss the many parents that were wistfully watching their young son or daughter get settled in their living residences and...
by TeriYanovitch | Aug 26, 2014 | Higher Education
The subject NYT opinion piece should be a watershed. It starts off with the perfunctory attacks on business practices in education, reformers, market solutions and competition. But, after aimlessly meandering through the woods, it then remarkably, makes a U-turn and...
by TeriYanovitch | Jul 22, 2014 | Higher Education
When you pull down the tray in front of your airline seat and see that it is broken, do you think that the cabin crew is falling down on the job, or do you start to worry about the plane’s engine? When you see a smudged lipstick print on your wine glass, do you think...
