by admin | Jun 9, 2020 | Customer Service, Higher Education, Tips & Tools
Coming Back to School As colleges and universities are getting ready to open for late summer or fall classes, three essential steps to take to ensure both employees and students are as comfortable and confident of resuming their roles: 1. Emphasize your Higher...
by admin | May 4, 2020 | Uncategorized
Opportunity to Make Change in Culture Now is the time to redefine your university culture. When schools are given the go ahead to open again, for many it will be like starting over. If you weren’t happy with the culture you had, it will be a perfect time to create the...
by TeriYanovitch | Aug 3, 2016 | Customer Service, Higher Education, Tips & Tools
Improving your consistency in delivering a flawless student journey is one of the best ways to create value. A student enrolling, registering, selecting her classes, receiving a class schedule, paying tuition, and attending first class successfully with no...
by TeriYanovitch | Jan 6, 2016 | Higher Education
The world of education and the delivery of education is significantly different for students today than just a generation or two ago. The knowledge needed to prosper in the 21st century requires a new set of skills to communicate, socialize, and gather...
by TeriYanovitch | Sep 2, 2014 | Customer Service, Higher Education
This week I was on several college and university campuses as the first week of school was getting under way for the year. It was hard not to miss the many parents that were wistfully watching their young son or daughter get settled in their living residences and...
