by admin | Jun 30, 2020 | Customer Service, Elementary and High School, Higher Education, Tips & Tools
Looking through Lens of Student Students are worried. They are worried that they will have to attend all online classes when they return to school and they miss the face to face classes. They are worried that the new scheduling will not have the classes available they...
by admin | Jun 9, 2020 | Customer Service, Higher Education, Tips & Tools
Coming Back to School As colleges and universities are getting ready to open for late summer or fall classes, three essential steps to take to ensure both employees and students are as comfortable and confident of resuming their roles: 1. Emphasize your Higher...
by admin | May 4, 2020 | Uncategorized
Opportunity to Make Change in Culture Now is the time to redefine your university culture. When schools are given the go ahead to open again, for many it will be like starting over. If you weren’t happy with the culture you had, it will be a perfect time to create the...
by admin | Mar 3, 2020 | Customer Service, Elementary and High School, Higher Education, Tips & Tools
First Impressions Students are making the rounds of colleges these days trying to determine what will be the best fit for them for the next four years of their life. Not only are they looking at the academics, they are also looking for who makes them feel the most...
by admin | Feb 6, 2020 | Customer Service, Elementary and High School, Higher Education, Tips & Tools
Service Excellence in Higher Education We all know that a higher education institution is not a theme park, it is not a vacation, it does not have rides, and it doesn’t have characters, so it is not Walt Disney World. But in their industry of theme parks, Disney is...
