by admin | Jun 9, 2020 | Customer Service, Higher Education, Tips & Tools
Coming Back to School As colleges and universities are getting ready to open for late summer or fall classes, three essential steps to take to ensure both employees and students are as comfortable and confident of resuming their roles: 1. Emphasize your Higher...
by TeriYanovitch | Jun 26, 2013 | Customer Service, Higher Education
Analysts estimate that by the end of 2013, 87% of the United States population will be able to take online courses from nonprofit institutions. Whether you love them or hate them, this new medium is a force to be reckoned with. One of the biggest opponents of MOOCs...
by TeriYanovitch | Jan 24, 2013 | Customer Service, Higher Education
As Darwin points out “it is not the strong that survive, but the adaptable”. Higher education has held a sacred place in our society. Our colleges and universities are a unique ecosystem that provides value to a wide array of stakeholders such as students, job...
